Lalji Mulji Transport [lmt] — goods not received

Address:

Mehsana, Gujarat, 384002

I book three articles from ulhasnagar to mehsana through this transport company. I got a call from mehsana office that we have received only two articles instead of three. The executive mr ganesh in ulhasnagar branch told me that he was trying to locate the item. I called the headquarter which is located in mumbai and spoke to girish who is the general manager. He also just assured me to give him two to three days to locate the item. Then i called mr hitesh in ahmedabad and told him about my ordeal. He said that he would try to locate as there is a disturbance in the warehouse in vapi. He asked me to describe the packing and i did the same. Being a reputed transport company, there should be a proper way to handle the grievances. Lr # 22364495