[Resolved]  BSNL Kootalida — Landline not working

Address:

Kozhikode, Kerala

hi,

we have been using the bsnl land line for more than 10 ten years, but for the last 3-4 years our bsnl landline is not working properly.
when we raise a complaint request, some times they attend the issue, some times not at all.If it is ok for one week then it will not work for two weeks. Customer service is very bad.I belong to very rural area the mobile signal are not very good. So the only mode of communication is landline. In office also most of the time only watch is there.
they says that we cannot attend the issue also some times.
What needs to be done no idea at all.