[Resolved]  BSNL, MUSHEERABAD, HYDERABAD — Outgoing disconnected[protected], reason Bill not paid. But paid annually eachyear since 5 years through online.

Address:Hyderabad, Andhra Pradesh

I am using land-line Phone No.[protected]. I opted for annual payment about five years back and has been paying the bills promtply well before due date through one line using my credit card. I did not face any problem all the four years. Last Year in August, I made entire year's payment in advance. After few months I received SMSs on my mobile [protected] stating that payment was due. In December 2012 I visited the Accounts Officer, Musheerabad Exchanged situated at Musheerabad and personally met the female Accounts Officer and enquired with her and she confirmed the fact that annual payment made by me has been received and advised me to ignore all future messages. I received online alerts on landline from BSNl again, asking for payment. I ignored as advised by the AO. Today on 19.2.2013 they disconnected outgoing calls.

I request you to do the needful.

vijaymohanrao G
103, 1-9-318, Vidyanagar, Hyderabad 500044
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Aug 13, 2020
Complaint marked as Resolved 
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My land line bearing the no: [protected] is not at all working from more than 4 months. Neither i can make a call nor do i get a call. Raised complaints several times. But all are closed saying that there is absolutely no problem. But the problem stands unresolved and i am really annoyed with the way the issue is handled. Inspite of paying all the bills well before the scheduled time, it is irritating to see that the problem still persists and is unattended. Request to see that the matter is resolved immediately otherwise i will be forced to go for other vendors in the market duly closing my account with bsnl.

Mrs. Lakshmi kowsalya,
bagh amberpet, hyderabad -13

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