Lappie World — fraud : lappie world selling imported products

Address:	Mumbai City, Maharashtra, 400007
Website:	lappieworldlamingtonroad.blogspot.in

Beware of the shop... Completely fraud...

I went to lamington road to purchase "hp envy 15" laptop and came across this shop "lappie world".
I was surprised at the price at which they were offering, its just rs. 35, 000 compared to rs 50, 000 / 55, 000 at other shops.
There was a guy called "ketan" in the shop, i told him to get me this laptop, he told me to pay rs. 2, 000 as registration fees.
And i paid him rs. 2000.

And in the mean time, he told me that this laptop has got some heating problem and you can only use it for not more than 50-60 mins and you have to stop using it after sometime, and then again you can start.
He told me that this laptop has got 2 way power supply and started explaining me about 2 way, 4 way power supply, i was completely unaware of this stuff.
After some time, another guy came in with the laptop "hp envy 15" and on the label, it was mentioned that "heating problem : not to be used for more than 55 mins" then, i told him that i dont want this laptop as it has got some heating problem and i will not be able to use it. Actually, he tried to confuse me to buy his product and suggested me some other laptops and told me to go for "lenovo-ideapad-320-15ikb" laptop as it has got good configuration. And it's the newest laptop from lenevo.

Configuration : lenovo-ideapad-320-15ikb
Cpu : i5 7th generation
Os : windows 10 pro
Ram : 4 gb
Display : 15.6"fhd antiglare 1920x1080
Graphics : 2 gb

I really liked the design of the lenovo laptop, and he told me you can get this laptop for rs. 44, 000 and i bargained for 10-15 mins and we came at a price of rs. 39, 0000.

I told him that i will pay by debit card and he told me that additional 2% will be deducted and then he took me to the nearest hdfc bank. I paid him by withdrawing from my hdfc bank atm. And then they handed me the bill and i took a glance at the bill and went from there.

So, when i reached home, i noticed 3 things
Bill was without gst (No gst mentioned)
They have installed pirated"windows 10 pro" but promised me the original (No windows cds given, no windows key mentioned)
The layout of the keyboard was different (Uk style keyboard)

Then, i felt that i was cheated, the laptop was imported (No brand warranty) and then, i contacted this guy again, he told me that you will not get any refund as the laptop is already opened.

The next day, i went to their shop and told them that the laptop is imported and i don't want this laptop and i want my refund. They were not ready to refund my money, they told me you can go to the police station and pointed me to the police station (It is just in the opposite direction).

When i told him that i will go to the consumer court and my friend is a lawyer, at that time, they told me that you will get your refund after deducting rs. 3000 as the laptop box is opened.

After 2 hours of heated argument, i was angry and told them that i will go to the consumer court and, as i was heading toward the police station to lodge a complaint againt them, he stopped me and then he decided to refund.

So beware of this shop guys. Completely fraud.

I also came to know from other shops that these guys are running 4-5 shops in the lamington road namely
Lappie world,
One touch (Next to the lappie world shop),
Deals it

So, beware from these shops, they do sell imported products.