Laptop Gallery — No option to cancel Order #LP-106721 in laptop gallery

A

aritra kundu

from New Delhi, Delhi

Mar 20, 2023

Address:	Online https://www.consumercomplaints.in/new_complaint/
Website:	www.consumercomplaints.in/new_complaint

Hello,

I have ordered original HP battery from laptop gallery. Order is placed however due to some urgent medical reason I cannot take it.
There is no option to cancel the order.
The website seems completely fraud, please cancel this order.
I donot want anything from Laptop gallery .
https://laptopgallery.co.in/my-account/view-order/575487/

Order #LP-106721 was placed on March 20, 2023 and is currently Processing.

ORDER DETAILS
Product Total
HP Pavilion 15-AY517TX - HS04 Original Laptop Notebook Battery × 1 ₹2, 599
Subtotal: ₹2, 599
Shipping: Free shipping
Payment method: Cash on delivery
Total: ₹2, 599
(includes ₹396 18% IGST)
BILLING ADDRESS
Aritra Kundu
2nd floor, left side, A56 Prayawaran Complex, Saket, near Vidyasagar Hospital, New Delhi, DELHI 110030
Saket, New Delhi 110030
Delhi
[protected]
[protected]

aritra32.[protected]@gmail.com

SHIPPING ADDRESS
Aritra Kundu
2nd floor, left side, A56 Prayawaran Complex, Saket, near Vidyasagar Hospital, New Delhi, DELHI 110030
Saket, New Delhi 110030
Delhi

Regards
Aritra Kundu
[protected] [protected]
aritra32.[protected]@gmail.com

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Comments

L

laptopgallery.in

from Ahmedabad, Gujarat

Mar 30, 2023

hi,

we are from support team of laptopgallery . please share your escalation to our support whatsaap no [protected] with invoice or order details . our team will surely help to resolve the matter as soon as possible . All our support matters will be resolved on whatsaap with prompt reply . Alternatively you can call us on same no for best resolution

regards
support team laptopgallery

Reply

L

laptopgallery.in

from Ahmedabad, Gujarat

Mar 30, 2023

hi,

we are from support team of laptopgallery . please share your escalation to our support whatsaap no [protected] with invoice or order details . our team will surely help to resolve the matter as soon as possible . All our support matters will be resolved on whatsaap with prompt reply . Alternatively you can call us on same no for best resolution

regards
support team laptopgallery

Reply

L

laptopgallery.in

from Ahmedabad, Gujarat

Apr 22, 2023

Hi,
We are from support team of laptopgallery. You can always raise your complain on our WhatsApp chat no[protected] for immediate resolution to any of your complain. We are working hard to satisfy our customer's need and assure you best resolution to the issue.

Reply

L

laptopgallery.in

from Ahmedabad, Gujarat

Oct 16, 2023

As cancellation button is not live to customer when we get request for cancellation our team try to resolve issue n if not then cancel from our panel

Regards
Support team laptopgallery

Reply