Ebay India Private Limited, — Dell Laptop brought from EBay not working and Ebay not giving solution for the same eBay is a not a safe place to shop online

Address:

Kottayam, Kerala

I brought a Laptop from EBay http://www.ebay.in/itm/Dell-Inspiron-3421-Core-i5-3rd-Gen-750GB-HDD-8GB-Ram-14-LED-2GB-Graphic-/[p...⇄ When I got the Laptop, it was not getting on itself. On the same day in which I received the product, I raised a claim in Ebay. After almost two weeks I got the following reply from Ebay " I have checked the details of your claim and have noticed that the item purchased by you is under duration of warranty Manufacture warranty and hence excluded from eligible transactions for filing a claim under eBay guarantee. Therefore, the claim filed by you falls under non-eligibility criteria. As a result, we have closed your claim and your request for refund has been rejected." So even if the product is not working, Ebay has no responsibility. I purchase this product on 11/09/2013 and still I am not able to use the laptop. Seller brought this item from Thailand so dell will not give any laptop replacement. So we are forced to use a product which is not working eBay is a not a safe place to shop online.