LazyPay Complaints & Reviews

I've made the payment through lazy pay money deducted but not received at merchant account.

Myself Pramod Pandey,

I have done a rent Payment on paytm using my lazycard, but my transaction was failed in Paytm app, and my money deducted from my card, after it i have raise a query on lazypay customer service, but i have not receive any resolution from your team,

* i am trying to reach you via customer helpline number - [protected]
* also sent too many mail to - [protected]@lazypay.in
i have also contacted to merchant about this transaction and they told me that he wouldn't recieve any amount from lazypay .

but my problem was not solved .

and today i will recieve a mail from lazypay mentioned ( your lazypay account is blocked, pay the due amount to reactivate your account)
and i am so depressed when i see it. because it is not my fault, its totally fault of your company .

**And i will clearly Mention that i would not pay any extra charges or late fee for this Transaction** because it is not my mistake and i am not resposible for this .
You should refund my money into my lazycard and have to remove all late fees and extra charges from my account.

Lazycard Transaction Details Listed Below ::
* Amount - 25250 Rs
* Date - 16 Feb 2022, 09:12 AM
* Transaction id -- TXN1*****

_______________________________________

Paytm Transaction Details ::

*Amount - 25250 Rs
*Date - 16 Feb 2022, 09:11 AM
* Bank Reference Number - [protected]*********
* order id - 4553466*******
* Status - Failed

**Paytm Remarks - Your payment has been declined by your bank . Please contact your bank for any queries, if money has been deducted from your account, your bank will inform us within 48 hrs and we will refund the same .

Please solve my issue As Soon As Possible .

Thank You

Reminder 5!

Hello Team Lazypay!

Are you guys planning of resolving the issue of the payment link not working.
Your team is sending me reminders of the payment due and have BLOCKED my account, all without resolving the issue, which is, mind I remind you, totally Lazypay's onus! Nobody is working on resolving the issues and I'm constantly getting calls multiple times from different executives talking rude, even on Sundays!

This is horrible service! Resolve this ASAP.
I never want to using this service again. And I'm not paying a penny extra than I owe. Give me a number where I can reach you.

Regards,
Dhwani

Hii, lazypay is calling me and messaging me for the payment against truecaller subscription which I want to unsubscribe and I have only subscribed for free trial. Now they are charging amount.

Dear Sir
आपके द्वारा मुझे lazy pay कार्ड Delhivery कूरियर कंपनी द्वारा भेजा गया था । delhivery कंपनी के डिलीवरी बॉय के द्वारा न तो मुझे काल किया गया न मेरे घर पर कार्ड डिलीवर किया जबकि उनकी साइट पर दो बार कार्ड को डिलीवर शो करके डिलीवरी कैन्सल ओर refussed शू कर रखा है ।
Delhivery कंपनी के द्वारा मेरे पार्सल की ट्रैकिंग आई डी [protected] है।
Dehivery कस्टमर केयर पर 2 बार कंप्लेन की जा चुकी है
कृपया जल्दी समाधान करे

3rd March was due date for LazyPay outstanding. I have setup Auto Debit so ideally LazyPay should have debited my account on 3rd. On this day, I sent reminder also to LazyPay in afternoon. But they intentionally dis not debit my account so that they can charge interest and penalty. I have been chasing them for refund but they are not answering. I want my money back with compensation.

Dear Sir,

Ihave done 5trascations ( each 2000) on 5th dec 2021 to merchant for mobile purchase through lazypay app. Out of 5 transactions all are show's sucess .but 1trasncation ( trans.id[protected] amount merchant didnot receive the amount .when i raise the issue with lazypay team they are merchant will send back to the amont.if merchant receive the amont why should I raise the complaint .pls do the needful.pls the below transcations and do the needful.
And also I have made the payment that transaction also .

DATE AMOUNT TRANS.ID STAUS
05.12.2021 2000 [protected] SUCCESS
05.12.2021 2000 [protected] SUCCESS
05.12.2021 2000 [protected] SUCCESS
05.12.2021 2000 [protected] SUCCESS BUT VENDOR NOT RECEIVED THE AMOUNT.
05.12.2021 2000 [protected] SUCCESS

Transactions successful at lazypay bat merchant cancel the order service
10253 Rupye 10 days ho gay hai abhi thak Refund nhi ayaa hai
Transactions id - TXN[protected]
Date of transactions - 23 feb 2022 Times 10:11 pm plzz amount refund kar do

I started using lazy pay last month on 21st and made transaction of amount 1700 approx. Later repaid at March 1st, as they mentioned no further charges if it paid it on time . Now I see total amout of 3155 approx. To be paid back and trying to contact lazy customer care no response from their side .

Hi Team,

I feel extremely unfortunate to be a part of this fintech revolution (BNPL). This is more dangerous than the Russia-Ukraine war. I belong to a middle-class background, fell for the cashback trap laid beautifully by you people. Only when my home loan application was rejected due to poor CIBIL score owing to your organization. I realized the biggest mistake of my life. So this is a humble request to kindly shut down my lazy pay account remove, all my KYC data from your records permanently, and most importantly remove this consumer loan from my CIBIL records. I have paid my all dues related to this account.

Regards
Abhinav Vikram Singh
[protected]
[protected]@gmail.com

I'm a user of lazypay made a transaction on 28 of February 2022 of rs 1500 with scan and pay feature but the money gone debited at that time and payment gone into pending mode I tried to call them but their service not available so I drop a mail to them and register a complaint regarding this transaction. 1 day after I got a message from them that the transaction was successful but when I checked it's not confirmed the merchant didn't received it still facing the issue but didn't get any kind of positive response from lazypay. My transaction no is TXN[protected]
CUSTOMER REF ID[protected]

I shopped in your Trends store in Agartala on 19th September 2021, for Rs.5250. I paid via Lazypay the money was debited from my account but not received in the store. I didn't get any refund yet please help me. I have attached a screenshot of the transaction.
You can call or message me anytime at [protected]

Transaction ID - TXN[protected]

Hi Team,

I tried to make payment to "Telangana traffic police" e challan using Bill desk (through my lazypay l card). Money was debited from my card, but not credited to the merchant. Please check the status of the transaction and refund the amount.

Below are the details of the Transaction:

Transaction ID: TXN[protected]

I have attached the transaction screenshot for your reference. Please refund my amount.

Thanks.

Regards,
Naveen Janagam.
[protected].

I had cleared due to there system error the payment didn't reflect in there account, which they accept but since year everymonth they send the debit twice to my account for that there is bounce charges, as I has clear my account without any money, I need get all my bounce charges, & they need to stop every month,

Dear Team,

I was added the 1, 129/- rs money in Paytm wallet but amount was deducted in my lazy pay card but still not received in Paytm wallet.

Kindly resolve it urgently.

I want to inform you that lazypay are deducting money
While i have finished all my emi
After that they are deducting my money
After that if again lazypay will deduct money than I'm going to do sucide

I made an transaction on 18 on Paytm (One 97 Communication India Private Limited), amount was 380 after the next hour i received a message from paytm that your payment was failed we haven't received a amount from your bank side i.e. (SBM Bank) and the Lazy pay has deducted a amount from my account on next moment. I called to State Bank of Mauritius they told me to email at customer [protected]@sbmbank.co.in.

I did the same day after 3 days i received a acknowledment email from bank side about we have raised a Service Request about the issue SR number was SR59154. Today i called to the bank the have mentioned that Lazy Pay didn't send your information to us about the refund. They have raised another SR i.e. SR59692.

I emailed to Lazy Pay as well at [protected]@lazypay.in they guys didn't replyin on emails and Lazy Pay customer care number got already suspended. SBM bank didn't know where the amount was again they raised a another SR i.e. SR60044.

I already shared the Failed payment screenshot to SBM bank & lazy pay as well. Would request you to check and refund the amount on my Lazypay account and I'm a premium customer of Lazy pay i haven't received the cashback againt a New Lazy Pay Card.

Below are the transaction details for reference.

Bank Reference number:[protected]
order ID : [protected]
Transaction Time : 18 Feb. 2022 08:05 PM

Hi Team,

I cleared all EMIs of O/S loan amount of 100000/- which I have taken from Lazypay. Still showing next due amount is 3500/- in lazypay app. I am not sure to which this amount is referring to.

I called to Lazypay Customer Care No.[protected]. Receiving only IVR stating that I need to check on website. Not receiving any assistance from them.

Could you please check and fix the issue.

your assistance is highly appreciated.

Thank you.

On 30th January 2022, I got several OTPs from LazyPay then later I got the message that 3000 Rs. is Credited from my LazyPay Account. I have not created any account on LazyPay App. Also fake email ID used to create my account and did the financial fraud (Fake Email ID: [protected]@gmail.com)

My Contact Number [protected] through which LazyPay Account created and 3000 Credit Used

I have received a wrong bill to be repaid, and was forced to pay it.
Pathetic service, I've complained several times on the website yet not received a single response. The phone number provided for customer support isn't working as well.
Screenshot attached for proof.

I need the entire money to be credited back to my account.

Regards,
Suhail Ansari
[protected]