Le Travenues Technology Private Limited — refund

Address:

110095

I booked ticket through irctc on 31/08/2019 12:33:07 txn id [protected] of rs. 1208.51and cancelled the ticket on 05/10/2019 14:20:50 cancellation id [protected] refund amount rs. 955 irctc refunded the amount of rs. 955 on 06/10/2019 through bank refund txn. Id [protected]. But the amount is not credited to my account till date. Kindly do the needful as soon as possible. Bank said that they did not found refund against the txn. Id. Irctc said that you do complain to le travenues tech. Pvt. Lmt. Dear customer,

Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c.

Pnr: [protected] transaction id: [protected]

S. No rfnd amt status settlementid actual refund date remarks rfnd type bank rfnd txn id
1 955.0 refunded [protected] 06-oct-2019 rds refund topup refund for cancellation [protected]

Please contact your bankers for confirmation with bank refund transaction id provided in refund details above.


In future you are requested to use the refund status tracking service provided by the irctc. Select the refund status link in the left panel under my transaction. On the plan my travel page after you login to www.irctc.co.in giving your user id and password.

Note: please use email id registered in your irctc profile for communication with irctc customer care.

Thanks & regards
Sheetal adhikari
Cce-email
[protected]@irctc.co.in
Ph[protected]/6610661
www.irctc.co.in [#5420053]

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Call. If you received any call in this regard, please do not
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— original message —
Subject : regarding refund
Date : nov 8 2019 12:05pm
From : [protected]@gmail.com
To: [protected]@irctc.co.in
Pnr. No. [protected] cancelled on 5 oct but refund amount is not added to my account till date. Kindly resolve this issue as soon as possible.

Gopal singh
Attachments
Thu, dec 12, 3:53 pm (23 hours ago)
To care

Bank denied the that the refund is not found through this txn id.