Leebaz — Ofixo Multipurpose Laptop/ Study Table

Sukhmayee

from Mumbai, Maharashtra

Dec 4, 2021

Address:	1501 G.I.D.C , Katargam, Surat, Gujarat. 395010. Email : [email protected] Phone : +91 9909552634
Website:	leebaz.in

Transaction No:[protected]
Transaction ID:f1aa63000ea5991cfdd3
Sir
I have placed an order on M/S Leebaz for Ofixo Multipurpose Laptop/ Study Table on 1st December, 2021. Money has been paid inline through phone pe ₹150.00 to their Gateway payumoney. I received message from Leebaz " your reference.Order #56750. Sorry, S.U. Khan! your payment failed." But their Gateway payumoney confirmed as " Transaction No. [protected] for Rs 150.00 done for ALPESH NANUBHAI KHENI has succeeded from payu team. " The dubious thing is that I have placed Order to Leebaz while their Gateway payumoney named the merchant as Alpesh Nanubhai Kheni.
Their gateway acknowledge the receipt of the same. But I have not heard anything from them. I requested both merchant to let me know the status of the ordered material. But none of them responded.
I also contacted their Gateway payumoney but they also could not resolve the issue. They reply me " Your transaction with Payment ID [protected] for Rs.150.00 on date 01/12/2021 is successful. Please contact merchant for order/ service, delivery or refund related concerns "
As said above I couldn't get any response from the merchant. I request you to help me to solve the issue.

I am attaching the transaction details for

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Dec 10, 2021

Updated by Sukhmayee Sir, my issue is not still solved. I trying to contact the merchant Leebaz since 1st December 2021, but they are not responding my email. My transaction of Rs 150 from ICICI Bank was successfully credited to the beneficiary PayU Payments Private Limited account XXXXXXXXXX5950 on 01/12/2021 08:04:35 with RRN[protected].
Please going through the above mentioned details try to help me.
S.U.Khan