Leeco — Cheating customer by not taking back the product

Address:560103
Website:in.lemall.com/in

Imei number: [protected]
Order id:[protected]
Date of order purchase: 28.06.16
Return request number:[protected]
Return request approval date: 13.07.16

Purchased lemax2 mobile from lemall website on 28.06.16. The delivery was done on 05.07.16. Though freebies like headfone, one year subscription of movies, one year subscription of saavn website was promised before sale, nothing was given till date.
As the product was not satisfactory and got fed-up with their service response, i have raised return request on11.07.16 as per lemall return policy. The return request was approved on 13.07.16.
I have send many emails to compant customer support i. E [protected]@le.com and called many times to company customer service no.[protected]. They are always giving falls assurances and denying the return of money. Even asking order details etc which is available in the company database.
They have neither delivered the freebies.
The company approach is unethical and trying to cheat customers.
Request you to take up with lemall/leeco company and help me getting my money back.
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At least you have phone but for me they took the phone and now no refund

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