Leeco — Faulty product

Address:	110008
Website:	in.lemall.com

I got a faulty product from In.lemall.com. But when I put a return request on there site it was not working and I send a mail with snapshot of there return form and from that day I am continuously mailing on there mail [protected]@le.com but always got the same response that my request is send to the concern department and they will contact me soon. But today is 25th day after complaint but I dont get a single call from LeEco.

When I call to customer care always they give me assurance that within two days there executive will contact me but every thing is fake in this company. and i suggest every one that not go for any product of this company.