Leeco — Service centre replaced my new phone with old one

Address:

Gurgaon, Haryana, 122001

Hello,

I was facing issue with display (2 spots on display near sim slot) of my new leeco 1s phone and i deposited my phone to service centre located at sahara mall, gurgaon for the same on 23 july'2016, saturday.

After 13 days, today (05 aug'2016, friday) i went to collect my phone but the phone that they gave me in replacement of my new phone, was in very bad condition with lots of scratches and breakage spots, so i did not accept the phone and return it back to service centre.

I also went today (01 sep, 2016 thursday) and they gave me old phone (Lots of scratches and dents) and i did not receive my phone yet.

I am very disappointed that company replaced my phone (Like new) with old one.