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www.lenskart.com
3.9
Last updated Apr 20, 2024
Complaints
1643
Resolved
1208
Unresolved
435
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
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Customer Service Contacts

Lenskart Phone Numbers

Toll free
1800 102 6886
191
138
Phone
+91 99 9989 9998
95
93

Lenskart Website


Lenskart Head Office Address

Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar
New Delhi
New Delhi District
Delhi
India
110091

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Lenskart Overview

Latest complaint Refund not provided has been filed on 20/04/2024. Latest Resolved Refund not provided was resolved Apr 20, 2024. Lenskart ranks as the #7 most complained about among Other.

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Lenskart. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

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Recent Lenskart reviews & complaints(1643)

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S
SharathL
from Hyderabad, Telangana
Apr 20, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Verified Company
Verified Company
Lenskart Customer Care
Service available

Lenskart — Refund not provided

I bought online, specs cleaner from lenskart online store, but due to delivery time issue it had to be cancelled. The item was cancelled on 17th April and till date lenskart has not provided refund for the same. I have tried enquiring about the refund multiple times since it's getting delayed, they stated refund initiated on 17th April, but it has not credited to my wallet till date. Either they assume they are clever or customer is a fool....
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Shivamnotok
Apr 17, 2024
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Lenskart Customer Care
Service available

Lenskart — My eyeglasses not delivered and stuck at preparing for dispatch

I have ordered two eyeglasses on 13 April 2024 and delivery date is 16 April 2024 but not delivered and even it is not dispatched yet...
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Prakash Ranjan Das
from Delhi, Delhi
Apr 11, 2024
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Lenskart Customer Care
Service available

Lenskart — Inappropriate product

Address:W-103 FF AMRAPALI SAPPHIRE SECTOR 45 NOIDA U.P.

I purchased two eyeglasses, one for myself and another for my child vide order nos. [protected] dated 26.11.2023. Both the items delivered on 29.11.2023. The eye glass did not suit the face of my child means it falls when he lean down as its frame is big size and not as per child's face requirement. I also visited nearest store of Lens Cart. They repaired twice but the problem still persisting. They also told that the frame is not for the...
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