[Resolved]  LetsBuyMobile — I have not yet received my mobile

Address:

Khordha, Odisha

Sir I have booked for a mobile with Order ID.: LBM08099122 on EMI without Credit Card with your Organisation. But I have not yet received any mobile instead I have received a message mentioning that my application doest not match your credit policy. I want to know what is your credit policy and why it is not mentioned in detail in your website. Do you think that I being a person in service drawing an salary of Rs 2 Lakhs will not be able to pay your EMI or will run away with your mobile. Rather you are trying to run away with a mere amount of Rs 999/-. Moreover after the rejection of the offer from your end I have tried several times to call up the call centre to know about the status from your call centre executives but I think intentionally I am put on hold for more than 15 minutes but this was not the case prior to rejection of the offer. Please mention in detail the credit policy and in what criteria your credit team has rejected my application. Regards Gautam Kumar Rout [protected]