Levi's India — Defective belt

Address:	560061
Website:	Levi.in

I buy Levis as by far, the brand served me well. However, recently I bought a belt which had a brass buckle. Now I find that the brass buckle isn't brass but a brass looking paint over some metal. How can a dependable brand like Levis come up with this sort of goods??? Shocking. Sanjay Mohanty, the CEO better address this concern as the store managers say this is a known problem and there is no resolution from the company so far. I feel cheated after paying so much.