Levi's India — defective jeans

Address:Anand, Gujarat

I bought a jeans in sale with code[protected] having 50% discount so I got it at price of 1791 INR from Levi's store at anand, Gujarat.
Threads started coming out of the jeans in just a week so I filed complaint at the Levi's store Anand
They told me that my complaint will be examined in 10-15 days
But they didn't called me back and we're not responding properly
And after 15 days they gave me reason of GST for examining it
And every time I called them they told me that they will ring me after checking whether the jeans has been changed or not but I never received their call
Today after exactly 25 days I called in morning they didn't responded properly so I went to the store and they told me to buy something in place of that jeans
As the sale is over the prices have been increased
This is how they cheated me
I told them to refund my money back as I cannot buy high price jeans
They even denied for that
My trust on Levi's has been deemed
Kindly give me Justice
I am not demanding for other kind of jeans
I just want the same piece
Was this information helpful?
No (0)
Yes (0)
Levi's India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Levi's India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    611
    Pending
    0
    Resolved
    81
    Levi's India Phone
    +91 755 425 7841
    Levi's India Address
    E-5/15 Arera Colony, Bittan Market, Bhopal, Madhya Pradesh, India - 462016
    View all Levi's India contact information