| Address: | 201304 | | Website: | www.levi.in |
I am a big fan of levi's for its fitting and fabric.
But first time i am highly disappointed by the post sales service of levi's store lacated in gim mall, noida, india.
I purchased a jeans on 1st may 2016 and noticed a defect in beltloop area on next day. And visited the store on 3rd may hoping defect will be fixed or jeans will be exchanged.
But in return the response i got from the store was hilarious, he told me that it defect happened due to putting jeans in hanger but at thr same time didn't agree that same can happened in their trial room as their trail room has movable hamgers.In short he made his judgement that defect happened at my home not in his store. And not only this he tried to fix that but in result he made it worse.
Then i asked to move my request at higher level and he noted my request under defect code: 28334.
But today on 17th november 2016 i called (They didn't even call me back) the store to know thr dtatus of my request but disappointingly i was asked tocollect the jeans saying it has returned and remarked that defect is not genuine.
#notexpectedthisfomlevi's
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