Levi's India — denim jacket

Address:

Mysore, Karnataka, 570004

Hello,

I had bought a levi's denim jacket of worth 2799 rs, but after a wash it doesn't look like new, it looks like used jacket, so i asked them to replace it or refund, but they are saying "the fabric is like that only, it gets new shade after every wash, we cannot replace or refund". But what's the point of buying a new jacket of 2.8k that looks like a jacket that haven't washed since ages, its faded and has got white lines all over the jacket, did not expect this from levi's, i've been a loyal customer since many years.