Levi's India — levis denim exchange

Address:

Cannaught place, 110001

Levi’s is the only brand i trust blindly when it comes to denim. Couple of days ago i purchased 4 denims (2men+2women) from levis store in cannaught place. I am pretty much unsatisfied with the fabric this time, but this kind of thing is not accepted when it comes to levis. I am regularly following up with the customer care team on twitter and phone calls to arrange an exchange for my denims. But i am not getting any response to my queries. Need a resolution for this.