Levi's India — Order return

Address:

LaCONES, Sai Hills colony, csir CCMB

I have some issues with Levi's India for not supporting their online customers who invest so much time buying their products. my order is to be returned since i created the return for the same but no response has come from customer service providers of Levi's company. neither they call nor they pick up our calls. their replies are not at all supporting for me. its been a month now since my order needs to be returned but no pickup partner has been assigned to me till now.
as my return window period is coming to an end in 3 or 4 days, after that that product wont be of any use to me, but Levi's is not at all responding back to me even after mailing them regularly.
my money is stuck with them (2049 rupees).
they are not sending me any partner for taking the parcel back so that my money can be returned to me back.
once a pickup partner came and refused to take the parcel without any reason. simply saying that its not his job.
order id : IND[protected]
contact no: +91 [protected]
mail id: [protected]@gmail.com