Levi's India — Poor quality and not satisfactory reply from customer service

Address:Anandpur Sahib

Dear Concerned,

My brother is a very loyal customer of Levis products since year 1998. For such a long association with usage of your product, he had hardly come across any grievance or dissatisfaction about the product until I encountered a bitter experience of having discovered a defect in one of mine last purchase, the jeans pant worth Rs.3399/ purchased on 8/04/2021 from your factory outlet beside Mc donalds, Chandigarh road, Kohara ( Punjab ), vide Tax Invoice Trans# . The pant fabric started threading away at a few places to my utter discontent barely 1 to 2 months after its purchase.

Keeping in mind the quality of earlier purchases in my family I had opted for your Brand but sorry to say this was worst decision as the feedback from your customer representative is really not up to mark & it really shameful for the Brand like Levis for selling such a cheap quality product under your Brand name that will ultimately spoil the image of the firm .


Contrary to my hope of getting a positive & favorable reply as a loyal buyer of Levis product, I was informed on Tue, 6 Jul 2021 at 14:55 by the outlet sales person/supervisor named Rocky (
Was this information helpful?
No (1)
Yes (0)
Levi's India customer support has been notified about the posted complaint.
Aug 04, 2021
Updated by Hemraj Batlas
Not satisfactory reply and without give any analysis report declined the claim but actually it was manufacturing fault please review the shared pics

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Levi's India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    612
    Pending
    0
    Resolved
    81
    Levi's India Phone
    +91 755 425 7841
    Levi's India Address
    E-5/15 Arera Colony, Bittan Market, Bhopal, Madhya Pradesh, India - 462016
    View all Levi's India contact information