Dear Concerned,
My brother is a very loyal customer of Levis products since year 1998. For such a long association with usage of your product, he had hardly come across any grievance or dissatisfaction about the product until I encountered a bitter experience of having discovered a defect in one of mine last purchase, the jeans pant worth Rs.3399/ purchased on 8/04/2021 from your factory outlet beside Mc donalds, Chandigarh road, Kohara ( Punjab ), vide Tax Invoice Trans# . The pant fabric started threading away at a few places to my utter discontent barely 1 to 2 months after its purchase.
Keeping in mind the quality of earlier purchases in my family I had opted for your Brand but sorry to say this was worst decision as the feedback from your customer representative is really not up to mark & it really shameful for the Brand like Levis for selling such a cheap quality product under your Brand name that will ultimately spoil the image of the firm .
Contrary to my hope of getting a positive & favorable reply as a loyal buyer of Levis product, I was informed on Tue, 6 Jul 2021 at 14:55 by the outlet sales person/supervisor named Rocky ( Was this information helpful? |
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