Levi's India — purchased jeans pant experienced decolored/faded immediate in 1st water wash.

Address:

Thane, Maharashtra, 400610

Vide purchase reference tax invoice no.7411 of amount rs.7300/- from your levi's outlet, unit no. Gf-18 located in viviana mall, thane (West), maharashtra; we found one jeans pant (Out of two) got decolored, faded in look immediate during 1st water wash only that proved your defected sold product wasting customer money. We see levi's as brand because your objective is to deliver quality product at quality service however our above experience is contradictory to your customer satisfaction objective. Further defected product was immediately handed over (Invoice no.8734)& reported the complaint to authorized representative of your above levi's outlet with no positive solution given. Pl be informed here product wasn't altered by us but was found with your manufactured colour defect as detailed above. We are deeply concern for your decolored /defected garment which is dangerous & highly unhyginic to skin in contact. Hence your authority shall give us replacement with quality or refund our paid value as soon.