Levis — most unprofessional approach of the sales associate

Address:

383, Sector-2, Panchkula, Panchkula, Haryana, 134112

I bought four jeans (2 women+2 men) from levis store at elante mall, chandigarh on december 23, 2019 at 07:30 pm thru the sales associate, ankush vide invoice no. 15768 and made payment of rs. 8, 300/-. The sales associate in charged for male jeans article number 502 waist size 34 (Light blue colour) which was tagged for rs. 4, 099/- instead the jeans article number 513 waist size 34 selected by me which was tagged for rs. 3, 399/-. When i brought for alteration at levis store in sector 8, panchkula, i observed sales associate's mistake and requested to replace. The new day morning i sent my person for exchange but he refused to return the difference amount and asked me to choose some other article for the same amount. Although it was unethical at his part but i still agreed and requested him to give a slip for the difference amount but he categorically refused for it. His behaviour was totally rude, unethical, obnoxious, irritating and unprofessional. I was unnecessarily charged for his mistake. I'm so disappointed that how come a retail outlet staff could behave this way with the customer.