Levi's — Service and Behaviour of the employee

Address:

Pune, Maharashtra

Hello, I had been to Levi's showroom at Baner( Fashionistas Retail, shop no 3, Vasudha house, Next to great Punjab restaurant, Baner Road, Pune 45) on 22nd Aug 2015 at 18:15 hrs We were assisted by VISHNU. Bill no: S15/31 My husband had bought a jeans which he gave for alternation. Next day I collected the jeans which was checked by Vishnu( who claimed he was the owner of the store). Again a day after, the same guy called us and said that he gave us the wrong jeans, so please return it. He came home and collected the jeans and gave me another..(26th Aug ) After 1 hour he again called and said that AGAIN he had given wrong jeans. His tone and the way he was behaving was simply UNEXPECTED...UNACCEPTABLE. He was shouting on me. So I since request to take action against such person. He is spoiling the BRAND. As per "him" no complaints will be entertained against him even if I write or complain about the same. I sincerely request for appropriate action. Thank you Nilesh & Sheetal Rathi