LIC HFL — lic not returning original documents

Dear sir/madam,

My loan account number with lic housing is [protected].
I have written them 15 emails with no proper response.
I paid for my complete loan in jan-20. For 8 months, i have been continuously following.

The loan was issued by there janak puri, delhi branch.
They also don't pick any calls.

Regards
Sugan singh
Mobile [protected]

On sat, aug 22, 2020 at 10:27 pm s s dhonchak wrote:
Dear sir,

Kindly find enclosed the required documents.
I have not received any date so far to collect the document.
It has been extremely bad experience with lic hfl. I'm even not sure even my property papers are safe.
I tried to call several times to your office. No one picks up the call anytime any day.
It has been around 8 months when i made the payment and nothing happened.

The co-applicant may not able to come. Please format of power of attorney.

Find enclosed the following documents :

1. Bank statement hdfc bank - jun -2019 to 21-aug-20
2. Adhaar card of main applicant and co-applicant
3. Pan card of main and co-applicant.

Regards
Sugan singh
Mobile number [protected]

Dear sir / madam,

Due to covid-19, we are trying to maintain social distancing for your and our safety. Hence, we would call and inform you about the time and date of collection once your file is ready.
Please help us by emailing us the following so that we can complete your file:

1. Bank statement through which any ecs and lump sum payment was made from june 2019 till the loan account was closed.

2. Aadhaar and pan card of both applicant and co-applicant.in case any of the applicants is not in a position to come for collection of documents then please email us and we shall send the format of power of attorney, there are different formats of power of attorney for resident indian and nri.

3.in case of takeover, please provide a take-over certificate from the concerned bank.

4.in case of death of any of the applicant, please visit our office in advance and collect the necessary set of documents required in such cases.

5.in case any excess amount is deposited and refund is to be claimed then please send a request in a separate envelop along with self attested copy of clearance of the concerned cheque & bank statement of 6 months ecs at above address.

With warm regards,

Lic housing finance ltd.

Servicing department
Delhi back office
[protected]