LIC HFL — Payment not received

Transaction date 12.04.2021
transaction number lm-3574854 & lm-3574960
customer name e. Sree rama prakash
status failure
the amount is deducted from my savings account but not credited to my housing loan account.
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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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LIC HFL — Refund not received. My FD no : 641780 is matured and I received only the interest amount. I haven't got the principal amount. Wrote multiple emails and I didn't received any response from the LIC HFL Customer service as well as branch office. They only collect deposits and no office for servicing or resolving issues. Please help me in getting my principal amount back.

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