LIC Housing Finance — False charges added that too for their mistake

Address:

Bangalore, Karnataka

My EMI has been revised recently (changed from floating to fixed, 10 to 11.5%) I got a letter dated 16-May-2015 but which reached me on 4-Jun-15 which says that LIC will advise my bank for revising the payment. But . 10-Jun-15 my due EMI bounced, my bank has charged me penalty. Plus LIC has charged me late payment fees. That too when it is their mistake, they told me that they will talk to my bank. When I went to the LIC office - the manager was shocked to see the letter and assured me he will look into it but has not responded back even after a month