[Resolved]  Lic Housing Finance Ltd. — misbehavior and harassment - complaint against mr. chiranjit chowdhury, business associate, lic housing finance ltd., mandirtala, howrah, west bengal

Jun 26, 2018

Updated by pvkrishnan Re : Loan A/c No.[protected] – Application No.[protected]

Sub:- Misbehavior and Harassment - Complaint against Mr. Chiranjit
Chowdhury, Business Associate, LIC Housing Finance Ltd., Mandirtala,
Howrah, Mobile No.[protected]

Respected Sir,

I Mr. P V Krishnan have no other way but to knock at your door with a
serious complaint made against Mr.Chiranjit Chowdhury, Business
Associate of LIC Housing Finance Ltd, Howrah Business Centre,
Mandirtala, Howrah, West Bengal – 711102, regarding the loan amount of
Rs.20, 00, 000/- applied to LIC HFL through said Mr. Chiranjit Chowdhury
of LIC HFL. Howrah. From time to time we provided all the documents
relating to the loan to Mr. Chowdhury as were required by him and full
co-operation was extended from our side to him.

Whenever I contacted him over phone with regard to our loan he always
used to talk to me rudely at the top of his voice using filthy
languages. While we have given processing fees of Rs.9000/- to Mr.
Chowdhury. Every time we had co-operated with him and gone to the LIC
HFL office at his convenient time at Howrah and submitted all papers /
documents, whatever he needed. According to our knowledge intimated to
us, it is his duty to collect all the documents from us but he refused
to do this for which we had to go to him in person to fulfill his
demands.

LIC HFL sanctioned our loan on 25.05.18 vide Loan A/c No.[protected]
of Rs.20, 00, 000/- vide Cheque No.245853 dt.25.05.2018 in favour of M/s
Ishanika Developers Pvt. Ltd. We have been instructed by LIC Housing
Finance Ltd. to pay monthly EMI of Rs.17679/-. But on 20.06.2018 we
received an SMS from Axis bank for authorization of EMI to LIC HFL of
Rs.23000/-. Immediately thereafter I had contacted Mr.Chiwdhury over
phone and WhatsApp to inform him the fact of increasing of EMI from
Rs.17679/- to Rs.23, 000/, but we did not get any response from Mr.
Chowdhury of my phone call. On 21.06.2018 morning we again called him
but as on the earlier occasion he behaved so rudely over phone and
badly insulted us.

Later on that day my wife Mrs. Bindu Krishnan contacted him over phone
and wanted to know why he has misbehaved with my husband. He
talked to her in louder voice and again used rough language and
condemned her of having come from a wretched family. He continued to
make further unpalatable comment that her parents and in-laws have
come from dirty families. He threatened my wife with dire consequences
if she makes any further attempt to contact him. My wife was told with
arrogance that she was do whatever she likes which will have no impact
on him. Immediately the matter was reported to me by my wife, she was
so shocked and mentally hurt with the discourteous behavior of Mr.
Chowdhury displayed shown to her. She was seriously thinking of
reporting the matter to the nearby Police Station,

But I had cooled her down and refrained her from taking immediate
police action before reporting the matter to the Authority of LIC
Housing Finance Ltd.

We are quite surprised and taken aback at such an ill-treatment made
by a stubborn person like Mr. Chowdhury. A complaint is therefore
launched against Mr. Chowdhury, the accused we would request you to
please take immediate deterrent punitive action against Mr. Chowdhury
under prompt intimation to us to maintain the goodwill of your company
and kindly see that no such unscrupulous and ill treatment can be made
by the said accused any more to any person in future. For your
information we have preserved the recorded voice of Mr. Chowdhury in
our mobile.

We hope to get a quick response from your end.

Thanking you,

Sincerely yours,

P V Krishnan
Flat No.6
9/4 Nepal Saha Lane
Howrah - 711101
Mobile - [protected] / [protected]