LIC Housing Finance — No response from LICHFL and abnormal increase in interest rate & EMI without intimation

Address:

Kolkata, West Bengal

Dear Sir, A home loan of Rs. 34, 40, 000/- was sanctioned by LICHFL in March 2013 vide account no.[protected]. As per the interest rate of 10.25% an EMI of Rs. 35007/- was fixed and is being deducted since then. All of a sudden LICHFL increased the interest rate to 11.75% and EMI Rs. 37887/- from April 2015 without any intimation to me. On enquiry over telephone here at C.R. Avenue Kolkata Branch ( ph no. 22136107/[protected], most of the time nobody is found available in the office and after a repeated try, not explaining the reasons properly. I am practically helpless and feeling as cheated. LICHFL has also not sent me the revised loan sanction order till date. At the time of processing of loan, representative of LICHFL was very cordial and visited so many times to my place. But now nobody is responding. How a govt body can function like this? It is disgraceful for organisation. Please help me out from this pathetic situation. Thanks Satyabrata Banerjee Dy. Chief Engineer (Civil) Damodar Valley Corporation DVC Towers, VIP Road Kolkata-700054 Phone-[protected] [protected]@yahoo.co.in satyabrata.[protected]@dvc.gov.in