[Resolved]  Lic India — Agent not cooperating and doing fraud

Address:Mumbai City, Maharashtra

Kindly Attention : Divisional, Zonal and Central Department.


Please Consider the Work structure of Borivali Branch and interrupt the case

Dear Sir,

First of all, It would be really Undisgestable for me to understand the work structure of an Borivali Branch as they were taking almost more than 40 days for replying the mail. Even they were not bother for any Solution or the Progress of investigation as What they are doing from last 40 days.


Meanwhile they asked me to submit mine KYC.I don't know Why? However I already Submitted all mine necessary document to Borivali Branch by Mail.


Whereas I am not expecting any solution from Borivali branch. Specially with Mr Harshay Mina and Mr Arun Kumar Nanda.


Hence I would not agree to come at Borivali branch.I would be right If we can meet up at Vile Parle Divisional office.

AND we can talk in presence with Senior Authorities.


PLEASE GIVE ME RIGHT SOLUTION AND DONT MANIPULATE THE THINGS...STILL HOPING FOR BEST.


Please revert as I am looking for favorable reply.


Regards,

Deepak Gupta

[protected]


> From: [protected]@licindia.com
> To: [protected]@live.in
> Date: Tue, 27 May 2014 16:47:00 +0530
> Subject: RE: DO and Agent not cooperating and doing fraud...Plz help...Mine policy no[protected]
>
> You are requested to call on our office with your recent photograph, identity proof (PAN Card, Aadhar Card or driving licence) & residence proof (Ration Card, latest telephone bill or latest electricity bill)
>
>
> Branch 935
> 671 44403
> ________________________________________
> From: DEEPAK GUPTA [[protected]@live.in]
> Sent: Tuesday, May 27, 2014 3:36 PM
> To: crm_mumbai-do4; co_crm; wz_crm; [protected]@irda.gov.in; [protected]@gmail.com; wz_complaints
> Cc: crm_mumbai-do3; 935, BORIVALI, MDO 3
> Subject: RE: DO and Agent not cooperating and doing fraud...Plz help...Mine policy no[protected]
>
> Kindly Attention : Divisional, Zonal and Central Department.
>
> Dear Sir,
>
> I am seeking for some solution for mine LIC Fraud Which happened in Borivali Branch While the Branch Person (DO : Harshay Mina and Arun Kumar Nanda) is not taking serious measure and nor coordinating.
>
> They were neither given any solution nor supporting in any manner.I am totally frusted by mailing twice or trice in week but not getting any support from branch.I dont know what they are doing and which investigation they are doing?
>
> AND YES WHO WILL RESPONSIBLE IF MINE ACCIDENT BEEN OCCURRED ?
>
> This time I am expecting some positive solution...
>
> Looking for favorable reply as I will wait 2 more days OTHERWISE I WILL GO TO IRDA AND CONSUMER COURT.
>
> EXPECTING POSITIVE SOLUTION!!!
>
>
> regards,
> Deepak Gupta
> [protected]
>
>
> ________________________________
> From: [protected]@live.in
> To: [protected]@irda.gov.in; [protected]@gmail.com; [protected]@gmail.com
> CC: [protected]@licindia.com; [protected]@licindia.com; [protected]@licindia.com
> Subject: RE: DO and Agent not cooperating and doing fraud...Plz help...Mine policy no[protected]
> Date: Mon, 26 May 2014 20:47:41 +0530
>
> Dear Sir,
>
> It would be really very much disappointment for the rendering such an CARELESS and IRRESPONSIBLITY work doing by LIC member. The DO AND the Branch Manger or Chief manager are not taken any Further step nor given any solution . Last time (40 days back), They ask for an 15 days time and said that they will resolve the issue but I am not get any solution neither from Borivali branch nor an LIC Head office.
>
> I don't no that what they are doing ? As they were official mailed for resolving the case and then they neither bother for any things.
>
> THIS IS MINE FINAL MAIL TO YOU AS I AM STILL WAITING FOR POSTIVE THINGS FROM YOUR END.
> BUT IF I WONT GET ANY ASSISTENCE THEN I WOULD HAVE TO GO IRDA AND CUNSUMER COURT.
>
> I WILL WAIT 2 MORE DAYS FOR YOUR FAVARABLE REPLY.
>
> regards,
> Deepak Gupta
> [protected]
>
> ________________________________
> From: [protected]@live.in
> To: [protected]@irda.gov.in; [protected]@gmail.com; [protected]@gmail.com
> CC: [protected]@licindia.com; [protected]@licindia.com; [protected]@licindia.com
> Subject: RE: DO and Agent not cooperating and doing fraud...Plz help...Mine policy no[protected]
> Date: Sat, 17 May 2014 17:32:52 +0530
>
> Dear Sir,
>
> This is to inform you that I have not got any assistance from LIC office as 15 days been completed.Neither DO nor Branch manager responding for the same.
> Please look into the case and do the needful...
>
> looking for favorable reply
>
> regards,
> Deepak Gupta
> [protected]/[protected]
>
> ________________________________
> From: [protected]@live.in
> To: [protected]@irda.gov.in
> CC: [protected]@licindia.com; [protected]@licindia.com; [protected]@licindia.com
> Subject: FW: DO and Agent not cooperating and doing fraud...Plz help...Mine policy no[protected]
> Date: Fri, 2 May 2014 19:54:36 +0530
>
> Dear sir,
>
> This is my complaint no with IRDA[protected]
>
> Please look into the same ...AND do the needfull
>
> ________________________________
> From: [protected]@live.in
> To: [protected]@licindia.com
> CC: [protected]@licindia.com; [protected]@licindia.com
> Subject: FW: DO and Agent not cooperating and doing fraud...Plz help...Mine policy no[protected]
> Date: Tue, 29 Apr 2014 20:53:04 +0530
>
> I wont got any assistance from LIC Member nor you.Please look into the same and revert me soon.
>
> OTHEREWISE I NEED TO THINK ...OR MAY TAKE FORMAL PROCEDDING WITH IRDA.
>
> THANKING YOU
> REGARDS,
> DEEPAK GUPTA
> [protected]
>
>
> ________________________________
> From: [protected]@live.in
> To: [protected]@gmail.com
> Subject: FW: DO and Agent not cooperating and doing fraud...Plz help...Mine policy no[protected]
> Date: Sun, 27 Apr 2014 18:55:45 +0530
>
>
>
> ________________________________
> From: [protected]@live.in
> To: [protected]@gmail.com; [protected]@yahoo.com; rai.[protected]@live.com
> Subject: FW: DO and Agent not cooperating and doing fraud...Plz help...Mine policy no[protected]
> Date: Sun, 27 Apr 2014 18:53:12 +0530
>
>
>
> ________________________________
> From: [protected]@live.in
> To: [protected]@licindia.com; [protected]@licindia.com; [protected]@licindia.com
> Subject: DO and Agent not cooperating and doing fraud...Plz help...Mine policy no[protected]
> Date: Sun, 27 Apr 2014 18:51:44 +0530
>
> Dear Sir,
>
>
> This is to inform you that I took my policy on 26/03/2012 on the name of Deepak Kumar Gupta Policy No[protected].
> While I reside at bhayandar, Thane and I gave all my duly signed document to LIC Agent Mr Ramshankar Mishra, Agent code 03376935, Branch code 935.
>
> But After 2 years(revival session), I found that my document was fault and its not matching with my original document.
> Hence I informed to DO (Mr Harshay Mina) Code no 0027708 AND AGENT(Mr Ramshankar Mishra), But they said that Dont know anything about this and said to Reopen another policy.
>
> However Mr Harshay Mina said that they don't have time to rectify each and every case Hence I need to wait one more years.
> While branch manager AND Chief manager too not understanding the problem and said that the Problem occured in LIC Document will not be rectify in system.While I Requested to allow me Proposal document to see, But they were not allowed the same.
>
> As Mr Harshay Mina was not cooperating and using abused langauage too AND D O AND Agent is taken responsibility for the fault.
>
> SO I WANT TO KNOW THAT HOW THIS PERSON ( Mr Harshay Mina) IS APPROVED MY DOCUMENT WITH MINE ORIGINAL DOCUMENT AND HOW HE SANCTIONED FAULT DOCUMENT ?
>
> THE FAULT DOCUMENT FOUND AS FOLLOW AT THE TIME OF REVIVAL.Please find the attachment
>
> 1)Signature mismatched on LIC Proposal Form 300
> 2)Some other person Photo posted on LIC Proposal Form 300
> 3)Family detail, Job detail was wrongly mentioned in LIC Proposal Form 300
>
>
> Please Look in the matter and revert me with best solution on urgent basis...
>
> Regards,
> Deepak Gupta([protected])
> Mumbai, Maharashtra
>
> "The information contained in this electronic message and any attachments to this message are intended for exclusive use of the addressee(s) and may contain confidential or privileged information. If you are not the intended recipient, please notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
> destroy all copies of this message and any attachments. The views expressed in this E-mail message / Attachments, are those of the individual sender."
>
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Aug 14, 2020
Complaint marked as Resolved 
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
May 27, 2014
Updated by Deepakgupta2014
Mr Harshay Mina and Mr Arun Kumar Nanda are taken right step...plz help
Complaint comments 

Comments

Dear Sir,
>
>
> This is to inform you that I took my policy on 26/03/2012 on the name of Deepak Kumar Gupta Policy No[protected].
> While I reside at bhayandar, Thane and I gave all my duly signed document to LIC Agent Mr Ramshankar Mishra, Agent code 03376935, Branch code 935.
>
> But After 2 years(revival session), I found that my document was fault and its not matching with my original document.
> Hence I informed to DO (Mr Harshay Mina) Code no 0027708 AND AGENT(Mr Ramshankar Mishra), But they said that Dont know anything about this and said to Reopen another policy.
>
> However Mr Harshay Mina said that they don't have time to rectify each and every case Hence I need to wait one more years.
> While branch manager AND Chief manager too not understanding the problem and said that the Problem occured in LIC Document will not be rectify in system.While I Requested to allow me Proposal document to see, But they were not allowed the same.
>
> As Mr Harshay Mina was not cooperating and using abused langauage too AND D O AND Agent is taken responsibility for the fault.
>
> SO I WANT TO KNOW THAT HOW THIS PERSON ( Mr Harshay Mina) IS APPROVED MY DOCUMENT WITH MINE ORIGINAL DOCUMENT AND HOW HE SANCTIONED FAULT DOCUMENT ?
>
> THE FAULT DOCUMENT FOUND AS FOLLOW AT THE TIME OF REVIVAL.Please find the attachment
>
> 1)Signature mismatched on LIC Proposal Form 300
> 2)Some other person Photo posted on LIC Proposal Form 300
> 3)Family detail, Job detail was wrongly mentioned in LIC Proposal Form 300
>
>
> Please Look in the matter and revert me with best solution on urgent basis...
>
> Regards,
> Deepak Gupta([protected])
> Mumbai, Maharashtra
>

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