Lic — Non received payment of matured lic policy

Address:

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Name- AMAL KUMAR KOLAY
Mobile no.- [protected]
Policy Address- E/F 7/9 Jyangra, Baguaihati Kolkata-59
Present Address- ATS Section Airforce station Jamnagar Gujrat Pin Code. 361003

Policy No.[protected] Mar 21

My Policy No.[protected] in the name of AMAL KUMAR KOLAY has already been matured on Jan 2020. Due to Covid situation I could not submitted my document as I am in Jamnagar Gujrat. As per your requirement I have submitted required document at CBO-415 address Illaco house 1 & 3 Brabourne Road Kolkata-1 (by hand) and got a receipt on 09 Feb 21 .The documents are as follows,
(a) Bank account details in cancel cheque with signature,
(b) Original bond paper,
(c) Discharge form,
(d) Photo copy of pan card and
(e) Photo copy of Aadhar card

Please inform me the status. but my policy maturity amount which still not received in my bank account neither I received any cheque/DD of maturity amount.

Also I register complain in LIC complain cell vide[protected]/01 dated 02 Mar 21,[protected]/02 dated 03 Mar 21,[protected]/03 dated 06 Mar 21,[protected]/11 dated 26 Mar 21,[protected]/13 dated 29 Mar 21. &[protected]/15 dated 03 Apr 21and sent email to [protected]@licindia.com dated 04 Mar 21 and reminder-I 07 Mar 21 with scanned receipt. Also I send a Filled NEFT From by speed post vide EG[protected]N dated 12 Mar 21 which was delivered on 17 Mar 21 .Also I have submitted NEFT Filled from to my nearest Branch Code: 81P (LIC of India, Jamnagar City Branch Office-III) State-Gujrat, along with NEFT Filled from, Photo copy of bank pass book & Nominees Aadhar card & pan card to Mr. Sah dispatched to kolkata brunch on 24 Mar 21 further same branch resend same document o 03 Apr 21.Further I made a complain with https://www.consumercomplaints.in vide Complaint Status [ID: 2837097] dated 19 Mar 21.

Looking for a positive response from you at the earliest. I am reachable at my mobile number – [protected] e-mail address: [protected]@gmail.com.

I assume that you will take necessary action in relation to the above policy no.[protected] at the earliest.

Yours faithfully,

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AMAL KUMAR KOLAY
[protected]