[Resolved]  Lic Of India 1st Floor Mani Bhushan Complex Lakshmipuram Guntur — Reg staff at this branch who were very rude

I happened to visit LIC branch to pay the policy premium.But due to some issue, there was delay in the payment and the staff were heading for lunch. When I requested to take the premium, they started arguing with me and talking about rules. There was no mistake from my side for the delay. I was sent to a different counter to verify the policy details. When I returned back to the payment counter, there was a big queue. I waited there for 1.5hrs but of no use. I have no other option to pay the premium since I have to rush back to bangalore the same day. When I approached the manager Mrs. Durga to discuss about this, she said she could do nothing and left the seat. Looks like the manager does not have any hold on the staff members. I therefore request to avoid such rude staff members. They took an advantage that they were a whole group and I was only one there and they started to argue with me. They say that, even there is not mistake on my part, I should not argue. But simply said that the mistake is all mine and I left the place. LIC of India 1st floor Mani Bhushan complex Lakshmipuram guntur Branch code - 699