Me and my wife went to the lic branch in raginder nagar, ghaziabad on 11th march 2019 to claim the maturity amount as the policy had matured. The dealing person mrs reenu sharma was busy talking on her mobile so we waited. She paid no heed and went on with her conversation for long. When i asked her for the form to raise claim she virtually blasted at us. To our horror others from near by tables joined her. None cared inspite of our saying that we are senior citizens and me a retired defence veteran. When i called for the manager he was not in office though a senior person came to our rescue. The office had no complain register either nor was any one willing to help us in providing a plain paper to write a complain. We were left with no option but to leave the office.
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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Mar 11, 2019
Updated by psharma183 Sir her name isMrs meenu sharma and not Mrs reenu sharma(typing mistake)
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