Lichfl — Customer Care Never responds

I tried calling LICHFL customer care numbers multiple times on 31Oct2022.
They did not lift the call. It is not my first experience with LICHFL though. Below are the numbers i tried. If they do not want to respond why should they share the numbers in their portal?

Isn't painful to visit their branch every time you have a query.

I have repaid all my loan amount and i was calling to know the procedure to collect the original documents from the bank.

[protected] (Ameerpet branch CRO, Hyderabad)
[protected] (Mumbai)
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    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
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    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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