LICI — receipt yet not given

Sir
I have paid lic premium for policy no[protected] of rs 12010 due date of 23/03/2018 & policy no[protected] of rs1662 due date of 28/03/2018. I have paid including13672 rs under the payment id nur[protected] on 22/04/2018 at6:39am through debit card.
The above amount is already debited from my account. But the receipt is not given in my email and the policy status is still showing due.
Requesting for quick response.
Thinks to team lici.