Lido Learning — Farud Company - PATHETHIC SERVICES

During last year around September 2021 We received a call from company LIDO learning about a demo class for our Child Priyansh Jain. We have taken the demo with clear instructions that we will not be forced to take any further classes or also wont need to pay any fees for the demo. However after the demo the representative of the company Miss Yogita continuously called for more then month for us to enroll for the classes after almost more then month we agreed that we will enroll only on one condition if our child will attend your class then only we will pay fees which has been assured by Miss Yogita also that you pay the fees and if your child will not attend the class will refund you the fees. Then she enrolled us for the classes through Bajaj finance which has upfront paid the whole fees for the classes and started EMI from our account. Few month passed by and as we expected our child didn't attended single class at LIDO learning platform and we tried calling Miss Yogita to refund the fee and stop the EMI for which initially she said that we will refund the fees she has escalated the query but after sometime she started not to pick our calls only and said that she left the LIDO Learning. After trying many times we didn't get response from the numbers she has provided so after getting irritated of all this in month of February 2022 we tried to search on google about LIDO customer care and due to bad day we got connected to some fraudster who through Phone pe and other platform has did fraud with us for which have already filed complaint with police department and cyber crime department. After all this which we went through, we used whatsapp number for help however even after assurance received by the customer care of lido learning about our fee we have not received our Fees refund. We also have all the call recordings of Miss Yogita assuring us that all the fee will be refunded if class is not attended and all the other way she assured us to enroll for the class. It is a fraud by LIDO learning. We sincerely request everyone to stay away from LIDO Learning