| Address: | 5th Floor, Gopalan Coworks Gopalan Innovation Mall, 22, Bannerghatta Main Rd, J. P. Nagar, Bengaluru, Karnataka 560076 |
| Website: | www.lidolearning.com |
This is punam mother of sidharth kumar yadav.
I’ve taken enrollment of my kid on your lido platform on 14 th November 2021.
Right after a week of enrollment I found this platform is working for my kid and I decided to withdrawal of my kid from your platform and registered request for REFUND on 27/11/2022.
As per lido trust certificate, lido promised to return entire payment amount if refund request placed within 14 days from the day of enrollment.
I’ve attached Lido Certificate of Trust which was sent to me from Lido for proofing.
I’ve paid an enrollment fees of 36, 000.00 through credit card.
After placing refund request
I got a confirmation call from lido support that you’re amount will be credited back to original payment source by 15 th January 2022.
After that I’ve registered complaints and placed multiple calls regarding refund to customer support.
But after every call your support team replied that it’s going to credit soon into your account, and requested to wait.
It’s been more than 110 days now I haven’t got any refund.
Later i got to know from the sales person that lido is shutdown totally.
I’ve attached screenshots of the payment, chats with customer support and refund request placed for the reference.
lido has done a money fraud of my hard earned money of rupees 36, 000
they are not responding to calls neither on their mail, when i tried to spoke to salesperson and managers they all are saying they were just employee their, they don't know anything.
i don't know where to file complaint against this Fraud Company.
i've already put FIR against Sahil Seth, Karthik Mukka Readdy, SG Laxmipriya and submitted complaint against this fraud company to various supporting website in a hope that one day i'll get my refund.
please accept this as my formal complaint against Lido and help me out to get my refund back.
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