Lido Learning — Not Refunding Money

I enrolled my son in LIDO learning and due to some reason I cancelled class immediately.

They told if you are not satisfied you may cancel after two class.

I cancel after two class as it was not as per my expectation.

After that I was keep on following up but they are not refunding money.

Only keep on saying it is process.

I want to be aware about this organization before enrolling.