Life Insurance Corporation of India [LIC] — complaint regarding non credit of policy amount

I am customer of lic of india pali mandia road branch branch code 323. I have submitted documents relating to surrender of policy dt 27 april 2018. But till today i have not received credit proceeding of the policy.
I have communicated the said issue to branch and also to jodhpur customer zone via email and telephonic conversation for so many times. I am currently living in pune it is not possible for me to regularly go to said branch and take follow up. But due to no response from said branch, i had visited the said branch by travelling from pune only for this purpose but as usual no one is giving satisfactory answer. So i have submitted the written complaint dt 18 august 2018.
There is no movement from branch. No one giving satisfactory answer.
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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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