Life Insurance Corporation of India [LIC] — Deduction of premiums after surrender through ecs mode

Address:Jalpaiguri, West Bengal, 735101

Due to urgent need of money i surrendered 3 of my policies under lic of india on 19.04.2017. Those policies were under ecs mode and premiums were debited on monthly basis from my savings account. I received the surrendered amount on 23.05.2017 in my bank account through neft. The delay in processing is noticable and during the processing unfortunately premiums of each policy were deduced for the month of april on 28.04.2017. However after receiving the surrender amout, once again premiums were deducted from my account on 29.05.2017 which is 6 days after i received the surrender money.
My policy numbers are[protected],[protected],[protected] and the monthly premiums were rs. 817.00, rs. 2507.00 and rs. 1752.00 respectively.
I therefore, hereby complaing about inconvenient service that resulted in post-surrender deduction of premium amount from my savings account. I am also requesting you to promtly take action to stop the ecs mendate and refund the extra money deducted for lic of india.
I am also informing you that i contacted the falakata branch on 30.05.2017 and there i was advised to wait for few days as the money will be returned to my account automatically. But that never happened. On approaching a bank personnel i was informed that ecs deduction will continue until lic stops sending mendate for that and the deducted amount can only be returned by lic office.
Kindly consider my request as a serious matter and very urgent as well.
Thank you.
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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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As I have taken policy 2 months before and I am trying to create account in LIC but from last 2 months it is showing site is under maintenance.
So can I know how much time It will take for up-gradation of new user registration page?

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    +91 75 5267 6254
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