Life Insurance Corporation of India [LIC] — difficulties in using online premium payment service

Address:	Kolkata, West Bengal, 700025
Website:	customer.onlinelic.in/LICEPS/Login/begin.do?ebiz

For the last more than 8 years, i have been using your customer portal for my premium payments. Unfortunately for the last few months i have not been able to do so due to some website related problems. Your website is advising to use chrome browser version 44 or above. I am using chrome browser version 67 which is the latest, but your website is not uploading any page. My son who is an it specialist is also facing exactly the same problem in bangalore.

I also tried by downloading the app licmobile in my android smart phone and tried to login from 9a. M in the morning to 9 p. M.in the evening using 4g broadband for data transfer. But the response from your website has become so slow, i have not been able to complete any online payment.

I am a senior citizen and now i have to stand in queue for making the premium payment.
I sincerely hope that you are able to fix the problem and senior citizens like me are able to make the premium payment through your online portal.

Also i would like to know the procedures for enrolling my single premium varistha pension bima yojana policy to my existing customer login account and to link my aadhar no. Online to my existing policies.

I shall be very grateful for your prompt response.

Your sincerely,
Abir kumar bhattacharyya