Life Insurance Corporation of India [LIC] — Insurance premium debited from my account but neither receipt generated nor refund has been done

Address:Lic india

Respected sir,
I have paid lic premium of rs 23297.66 through Paytm desk net banking on 03/06/2023 at 1:20:38 PM
The above amount is debited from my account but neither receipt is generated nor amount has been refunded to my account.I am giving the details below --
Name- Pammi singh
DOB - 07/10/1993
Email id - [protected]@gmail.com
Payment Id[protected]
Lic order no - 6561243
Payment date and time -03/06/2023, 1:20:38 PM
Payment through - Net banking
Payment amount - 23297.66
Debited account - [protected]
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