Life Insurance Corporation of India [LIC] — irresponsible lic agent

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We have many policies with lic, from agent code[protected], shri s n chitare. Since the day we have taken policies he has never being in contact. We don't stay in india and his no - [protected] what he was contacting us till we took policies is never connected.
As a lic agent he gets his commission with zero service and we need to run pillar to post for any queries. Our one of the policy got lapsed and we r not able to fund him at all.
Request lic to instruct him to serve the clients or else i would like to change the agent at the earliest.
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    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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