Loan no[protected] for rs 13.50 lacs
I would like to bring to your kind attention that i have availed mortgage loan of rs.13.50 lacs during the year 2010 at 11.75%. I have paid the emis for the last 7 years up to date and no emi is over due.
When there was an increase in interest rate your company has increased the rates in my loan account without any written approval from my end. However when there is reduction in interest rate that is not passed to me. I under stand that the ongoing market rate is around 9% percent only and your company is charging 13.5% for my loan. Because of this the outstanding in my account is not showing the correct picture. Request you to look in to this matter and reduce the interest rate based on the market rates and provide me statement of account after effecting the interest rates with retrospective effect.
Request you to inform the current interest for my loan account.
Thanking you in advance
Regards
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