Life Insurance Corporation of India [LIC] — lic service related issues

Sir

My policy number[protected], SB due on 19/01/2019, But still the cashback not credited to my account .

Regarding this issue previously I intimate to LIC portal and email.
BUT LIC said it already paid but Still it is not credited to my account.

I request them to Please see and check the account number [protected] which already enrolled with LICI.

You may see the attachments Reply from LICI Where Clearly Mentioned MY ALL Policies are successfully linked with NEFT Mandate .
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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Jan 22, 2019
Updated by bhand13
IN Portal Instruction Given TO Get Payment I need to Submit Fresh NEFT Mandate .
And I have the documents as also your acknowledgement where NEFT Mandate already transferred to SBI CHANDITALA Account Number [protected]
And If IN The Meantime Already Transfered Survival Benefit TO CLOSED Account THEN It's Totally Fault OF LICI THEN WHY I Suffered FOR THAT.
I Don't Understand The Issue, If Need I Should Go To Consumer FORUM FOR Justice .I THINK That IS NOT Justified Issue

Sir FROM MY PREVIOS Complaint [protected]
Status
Resolved
Remark From you
On 12.06.2014 Branch Office has given effect to the change as desired by you. Hence the case stands closed.
And I have the documents as also your acknowledgement where NEFT Mandate already transferred to SBI CHANDITALA Account Number [protected]
And If IN The Meantime Already Transfered Survival Benefit TO another closed Account THEN It's Totally Fault OF LICI THEN WHY I Suffered FOR THAT.
I Don't Understand The Issue, If Need I Should Go To Consumer FORUM FOR Justice .I THINK That IS NOT Justified Issue
Jan 23, 2019
Updated by bhand13
My NEFT MANDATE form was updated on 14/06/2014 . I got it's acknowledgement receipt also. It was confirmly known by enquiring from LIC Portal docket [protected] dated 05/06/2014 and confirmed on 14/06/2014. One time my one of Survival Benefit(MONEYBACK) has been received in the same Updated account that is [protected]. My another money back Policy No.[protected] SB due on 19/01/2019, But still the cashback not credited to my account . Whose money backed in my another Account No. [protected] which has been closed before nearly 4 years ago. How is it possible ? Where my new account no. Has been updated. Now LIC advice me to get the same money backed benefit, have to filled Fresh Form Of NEFT again.
Where is my fault ? It is the fault of LIC.
Today is the digitilation day, they should follow the easier method and updated proforma .
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