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Life Insurance Corporation of India [LIC]

Life Insurance Corporation of India [LIC] — Lic tech term insurance

I have purchased tech term plan on 26.11.2021 and made a payment of Rs. 12567/- . The proposal number of policy is 21116. After that a Telemedical video calling was done. After that i contact myself to the third party medi assist team(the phone number was found on lic mail)and done my medical test on 1/12/2021.Now i dont know what is going on with my proposal
i have called customer care but they said they have not any information regarding online purchased policies and i am not able to get any information about my policy.
So now please issue the policy ASAP by following the appropriate procedure otherwise cancel the policy and refund the money
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I've paid for the same plan in the beginning of October 2021. Till the date, I don't have any update on my proposal. LIC contact numbers are always OFFLINE, no one replies to emails too
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    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
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