ADVERTISEMENT

Life Insurance Corporation of India [LIC] — Life Insurance Corporation of India [LIC] worst service for Nominee Update

Online portal is the worst I have ever seen. There is no option for online nominee update. When I approached to nearest LIC branch CBO 7/839 ( (other than my home branch where I issued my policy), said that you have to update nominee in home branch only.
First they are not on time. System was very slow.
When I called Customer care, they mentioned that I can change nominee anywhere in India but same is denied by LIC branch 7/839 (Ahmedabad branch).

When I called to SHRI ASHISH D PARMAR (CBO 7/839), there phone not working. Then I called SHRI PRASHANT HUMNE (CBO 3/838), ring was going but no one pick the call after multiple try.

Then I called to my LIC Agent, he mentioned that I have to come to home branch with bond paper to change the nominee. Its just ridiculous to work this much just to change nominee. Horrible service.
Was this information helpful?
No (0)
Yes (0)
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Life Insurance Corporation of India [LIC]
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    5776
    Pending
    0
    Resolved
    2178
    Life Insurance Corporation of India [LIC] Phone
    +91 22 2217 8600
    +91 75 5267 6254
    Life Insurance Corporation of India [LIC] Address
    LIC Central Office, 2nd Floor, Jeevan Bima Marg, Mumbai, Maharashtra, India - 400021
    View Full Information
    ADVERTISEMENT