Life Insurance Corporation of India [LIC] — Misbehave and Harassment by Madam Sangeeta Sachdeva, Branch Code: 31B, District Center, Delhi

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LIC Branch Code: 31B, District Center, Delhi

Respected sir,

I am Sonali Negi visited to your Branch yesterday 29th May, 2023 at 1:45pm with Govind Sayal (Policy Holder)for Revival account. We met the Ms. Sangeeta Sachdeva and she said you need to do medical examine one of the affiliate doctor will contact us in 2-3 days and then you can visit again but we did it from out side same day only to save our time and also we are traveling. So we asked her the last time she said Office will close by 5pm so sharp 3:45 pm we visited to Lic office along with the medical examine paper and all the necessary forms filled. we went to her table and she gave us so bad expression and just denied to take the papers @3:55pm she said it will take time to convert document come tomorrow and also with weird expression with so much attitude she said examine paper is required we said Mam we have everything she checked and just passed the time 10 min and said eventually it is not possible now.So is there no value of your customer's time? are government works don't work after 3:30Pm? Is this necessary that people have to visit Lic office 2-3 time to get there work done?

Waiting for your swift response.