Life Insurance Corporation of India [LIC] — MODT Closure concerns | Charges details required | Refund my money

Address:	600015
Website:	www.lichousing.com

My Name is Yuvaraj. I took an housing loan last year for 20 Lakhs and closed it in Nov 2016. I collected the documents from the Back Office on Dec 23, 2016.

I was directed by the back office team to contact Manohar and Haribabu to complete the MODT formalities.When i contacted Mr. Hari, i was asked to prepare the documents to clear the MODT myself. I had to walk down to the DTP shop to get it ready and take the xerox copies myself. I was informed that all expenses should be incurred by me.

Then, i was scheduled an appointment for Jan 2 to remove MODT from SRO Villivakkam. I was asked to bring 5 stamps and 2 witnesses from my side. So far, every work is done by me to get the documents and get my aged parents as witness.

On Jan 2nd (yesterday) at SRO Villivakkam, the LIC representative collected Rs. 800 as charges and then Rs. 50 to tip the Govt staff. I can see the actual expense is Rs 170 (Refer the attached file). I have below questions to you,

1. Why the LIC customer should take the burden of closing the MODT hold done by LIC. Why not LIC take care of this?

2. Has LIC documented that the MODT expense should be done by the customer in the terms and norms? Why there is no transparency?

3. How the lump amount Rs. 800 was spent for this expense by LIC staff?, Need the summary of this expense. How much expenses your customer need to spend and how much by LIC?

If this is taken into someone else pocket, I am sorry to say that i do not want to be cheated. I want my money back or need the bill from LIC.

Details of the expenses:
1. Preparing the document to remove MODT hold by LIC = Rs 200 (documentation charges)
2. 5 Revenue stamps = Rs 5
3. Xerox copies of LIC NOC and MODT original documents = Rs 30
4. Today, i gave Rs 800 to the LIC representative = Rs 800 (i want to know if this is to bribe LIC? Need more clarity where this money spent?)
5. Rs 50 to sign in the Register = Rs 50

Total = 1085