Life Insurance Corporation of India [LIC] — neither policy papers nor refund provided

Life Insurance Corporation of India [LIC]

Life Insurance Corporation of India [LIC] — neither policy papers nor refund provided

D DurgeshM

Hi, I paid rs. 3199 (Hdfc cheque - 673932) to a lic agent to buy a policy on 16th august 2013. My cheque was placed, and the amount was deducted, but i never received policy papers & receipts of the payment. I visited the lic branch several times and wrote to the customer care many times (Approx 20 times), but all efforts ended up at failure, and they didn't take any action to solve this problem. After rigorous follow up and complaints, i was informed that four policies had been registered in my name[protected],[protected],[protected],[protected]. Finally, as six years have passed and nothing has been done, i would request you to please- Ask lic to produce a scanned copy of the documents i have signed to buy these policies. Ask lic to pay and revive these policies and give me the policy papers (As i can't pay in lumpsum). Ask lic to initiate a refund with an appropriate fine. Thanks and regards Durgesh mishra +1 photos Was this information helpful? No (0) Yes (0)
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint. Feb 10, 2020 Updated by DurgeshM ICMS- [protected] Feb 11, 2020 Updated by DurgeshM I desperately kept chasing LIC to get the Policy papers but my all efforts ended up at failure. On the first hand, they didn't give me policy papers and on the other hand, instead of helping me out they didn't do anything. Feb 12, 2020 Updated by DurgeshM A customer is continuously asking them about the whereabouts of his policy papers and the entire LIC team is sleeping. Feb 12, 2020 Updated by DurgeshM Neither they are giving me my Policy papers, and when I myself approaching me LIC they have been ignoring me since 2013. Feb 14, 2020 Updated by DurgeshM on 26th Jan 2014 LIC asked my DOB to track the policy. Once I provided them my DOB, again they disappeared. PFA. Feb 14, 2020 Updated by DurgeshM Again I approached LIC on 1st Feb 2014, but as usual, they were uncooperative. PFA. Feb 14, 2020 Updated by DurgeshM I lodged a complaint and for my utter surprise, my complaint was closed without even contacting me. PFA Feb 15, 2020 Updated by DurgeshM This email was sent to LIC on 16th Feb 2014. Bust, as usual, my email was not answered. PFA Feb 15, 2020 Updated by DurgeshM This email was sent on 2nd March 2014. No reply. PFA Feb 17, 2020 Updated by DurgeshM This email was sent on 30th May 2019. NO REPLY. Feb 17, 2020 Updated by DurgeshM 16th June 2019. No reply. Feb 17, 2020 Updated by DurgeshM August 2019. No reply. Feb 23, 2020 Updated by DurgeshM ICMS- [protected] Feb 23, 2020 Updated by DurgeshM ICMS- [protected] Feb 24, 2020 Updated by DurgeshM As per the recent email, LIC has promised to resolve this issue within 15 days. However, they have said it many times in the past 7 years.
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